Important Information
Policies
To help make your stay at Hotel Post Wien in Vienna as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-In & Check-Out
Check-in starts at 14:00, and check-out is required by 10:30 AM. Early check-in or late check-out may be possible upon request, depending on availability.
Identification & Age Requirement
A valid government-issued photo ID is required at check-in. Guests must be at least 18 years old to book and stay unaccompanied.
Children & Extra Beds
Children are welcome. Cribs or extra beds may be available upon request, subject to room type and availability. Additional charges may apply.
Pets
Pets are not allowed at Hotel Post Wien.
Payment & Deposit
No advance deposit is required for standard bookings. Major credit cards are accepted. Pre-authorisation of the card may occur prior to arrival.
Cancellation Policy
Flexible cancellation is available for most rates. Free cancellation typically applies up to 24–48 hours before arrival, but exact terms depend on the booking rate. Non-refundable options are also offered.
Smoking Policy
Smoking is not permitted anywhere within the hotel. A cleaning fee may apply for violations.
Accessibility
The hotel includes elevator access to all floors and offers at least one wheelchair-accessible room upon request.
Parking
There is no on-site parking. However, public parking garages are available nearby for approximately €24 per day.